faceonahead
Hi,

Has anyone done the Dec 2019 update to the software, any glitches etc?
2020 Challenger Dark Horse, stage 1 pipes and air and a stack of minor mostly cosmetic mods
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Pacman
Yep, just tried to do the update on our RM and DH, both came up with 'invalid file' errors and update won't load.

Will grab a new USB and try again, otherwise the dealer can do it at next service.
Cheers, Peter

Perth W.A.

2018 Roadmaster
IMRG # 101978
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KiwiGriff
Old thread I realise, but I'm getting the same (Invalid file error 301).  Can't tell if it throws this error if the latest version is installed, but the numbering system doesn't actually tell you if it's the same file.  Have reformatted (not quick format) the USB and tried again. @faceonahead - did you manage to do this eventually?  @Pacman - presume you just left it until the next service.  Cheers, Griff
Patriots Defence Force MC
2018 Roadmaster, 2015 Rocket III Touring, 1981 Suzuki GS1000G
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faceonahead
Yes managed to get it done, USB needs to have nothing else on it, and be at least 12gb for some reason
2020 Challenger Dark Horse, stage 1 pipes and air and a stack of minor mostly cosmetic mods
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Dr.Shifty
Here's some advice from the international forum in the last day or two.
https://www.indianmotorcycles.net/threads/can-indian-do-anything-right-with-tech.329874/

Get a Sandisk 32GB USB flash drive. Then format it to Fat32 file format. This is a older format but is commonly still used in many infotainment systems. Most USB drives today come formatted in the new file format of ExFat.

Once you have the new USB drive:

1. Format it to FAT32
2. Down load the head unit software and install it.
3. Take that same USB drive and re-format it again
4.Connect it to the bike to get the "map thumprint"
5. Connect it to your PC and launch the map updater.
6. Then Install maps on your bike.

The ride command units are very finiky with USB drives, and the above procedure has worked for many having the same problems as you, and myself.
 
Cheers, Kim.

From Woodrising (no, nobody else has heard of it either)
Rides a Springfield Dark Horse
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KiwiGriff
Cheers Kim.  Have a Sandisk 32GB drive - maybe it wasn't this one I reformatted.  The issue isn't with the map update, but rather the Ride Command update itself (presumably that's the 'head unit' software above).  It's on that one that the error is being thrown.  I'll reformat this stick (again) and try again later today.  
Patriots Defence Force MC
2018 Roadmaster, 2015 Rocket III Touring, 1981 Suzuki GS1000G
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KiwiGriff
Must have held my tongue right this time!  Ride Command successfully updated.
Patriots Defence Force MC
2018 Roadmaster, 2015 Rocket III Touring, 1981 Suzuki GS1000G
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KiwiGriff
and maps successfully updated subsequently.  Thanks @Dr.Shifty for the pointers.  Mine's a Sandisk 16GB stick.  I think what the problem had been is that I'd downloaded the file twice so it became a (1).pv1 (or whatever the file extension was) on the stick.  Formatting (not Quick Format) was also key to success.  
Patriots Defence Force MC
2018 Roadmaster, 2015 Rocket III Touring, 1981 Suzuki GS1000G
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