Pappa Smurf
From my experience most new vehicles get their "run in"/first service free as is really a check and tighten or post sale manufacturers check. So, I am wondering, did others have to pay for their "first" service and how much did it cost???.
Thanks
Pappa
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Dr.Shifty
Yep, I paid something around/above $300.

I remember when the first service was a freeby and only paid for oil and filter. Those days are gone.

In 2008 I bought a new Kawasaki and that was the first time I had to pay for the works. In 2016 a bought a Scout and in 2018 moved to a Springfield, both times it was a full paid-for first service.
Cheers, Kim.

From Woodrising (no, nobody else has heard of it either)
Rides a Springfield Dark Horse
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srd0060
I think it wrong you have to pay for your first service, I did my own as I work in a motorcycle store (not selling Indians I might add) $80 for oil and filter. There first service is oil and filter and throw a spanned around so the manufacturers should cover that in the purchase price.
2018 Scout, Thunder black, Beach bars, DART screen Bobber Rims, Stage 1.
IMRG  AU 101571
Ulysses  67236

Canberra, ACT
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Pappa Smurf
Hi
Thankyou SRD600 and Kim (AKA Dr Shifty - I like that)
So I was fortunate and it was real when I negotiated for a free first service ($303.00).
Thanks people
Cheers
Pappa
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Anya
You were very fortunate. My hubby and I had our Scouts first services and they charged us for both, around $640 for the pair.
Remember, stay shiny side up!! Ã°Å¸ËœÅ½

Perth, WA

2018 Chieftain Dark Horse
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Pappa Smurf
Hi Anya

Yeah – it doe not seem “right”, especially not for $320. Indian seems a bit greedy and inefficient. My distributor talks the talk but is rather slack at the “walk”'.

Enjoy the Scouts.


Clark

[E0A464569BC941339B606446757329B5%5B1015091%5D]

Grumpy Papa (Smurf)

Every individual should not only be allowed, yet supported, to find their potential for the benefit of the individual and society". Clark Taylor
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Anya
Oh, the Scouts, well ya' see......We kinda traded them back on a Roadmaster and a Dark Horse, so now we have to do the whole first service thing again.  But he swears he'll never ask for another thing.....😁
Remember, stay shiny side up!! Ã°Å¸ËœÅ½

Perth, WA

2018 Chieftain Dark Horse
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Pappa Smurf
Hi Anya

Wow
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Doely
Yeah mine was a tab over 300 back in November . Bit sad for first service hey . First on my Shadow was 120 from memory , just oil and labour . 
Cheers Ray
Gympie QLD😎
Ride Free Ride Safe
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Pappa Smurf
Hi all
This sucks - something is very wrong when we pay hundreds of dollars for something that is in reality a  manufacturer's post delivery production quality check.  Or to put another way - this "service" is a check for production and assembly failure to ensure the purchased vehicle is operating as it should. 

Here I might add I am still having problems with the warning engine light and the excuse "oh it is very sensitive - nothing is really wrong"- Bull a warning light should never be ignored and yet that is what I am being told to do. In short I had this first "service" and it showed both the manufacturer and distributor see me as a naïve "cash cow" rather than a valued customer.

This check up (it is not a true service) should be free and MUST ensure the machine is operating at an optimal  level. Further, "valued customers" are not forced to wait months for parts, accessories and especially not for decisions on anything but especially on what is part of the warranty (I had one of the Indian badges fall off the bike).  Customer service - they do good at "Talking the Talk" but do not know how to "Walk the Walk".

After my experiences over the last couple of months, I would never recommend a friend to buy an Indian.

Grumpy Pappa Smurf
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Croc
Hi Pappa, I feel your pain mate.  Still, I've had dramas with certain dealers over the years, loved the bikes I had but not the service from the so called "certified" dealers.  It got so bad in one place that just about every Harley owner (new or old) was going to the local Kawasaki shop to get anything done with their bikes!  I actually had him doing stuff to my Indian (mind you,there was no Indian dealer within 1500kms of my locale (and he was a bloody good mechanic).  I suppose I'm saying that you can still really love your bike but not necessarily the BS that may accompany it regards dealers etc.  Don't give up hope brother! ðŸ‘
I'm Not Completely Useless . .
I Can Be Used As A Bad Example!

Kwinana W.A.

Ulysses   #48275
IMRG      #100932
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