Dr.Shifty
This thread on the international forum speaks of Indian recalling and replacing Scout starters. Does anyone have info on whether this recall is happening in Australia?

indian-scout-starter-motor-recall-isa-17-01.jpg 

http://www.indianmotorcycles.net/threads/a-recall-on-starters.226118/#post-2588106
Cheers, Kim.

From Woodrising (no, nobody else has heard of it either)
Rides a Springfield Dark Horse
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rusty
Good info for month model years affected . Gives 5 years coverage from when bought too .

Russell
No one makes it out alive .
Brisbane Qld
Red Bobber only two in Brisbane hope it stays that way .ha

 

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Hunter
Thanks for posting this. I hardly ever check the other forum anymore. Called my dealership and I'm booked to get a free new starter in the next few hours. 
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Hunter
So, my starter never failed on me, thankfully. I did notice that sometimes it would seem to spin more slowly than other times. Temperature seemed to have some effect, it was more likely to slow down in the cold, but I just attributed that to cold cranking amps and didn't think twice about it.

Sometimes though it would crank over three or four times before starting even on a nice day, so that, plus reading through that other forum post prompted me to go ahead and call to ask about the recall. They immediately looked up my vin to confirm I qualified and booked me in for the next morning, zero questions. 

This morning I went in, handed the bike over, hung out on the sales floor for two hours then was presented with a freshly cleaned ( didn't expect that but it was a super nice touch, especially since she was extra dirty from riding home in a snowstorm Friday ) scout with a brand new starter. 

To my surprise, it actually sounds like it's spinning faster. Hard to tell though because it's starting up on the first spin. I'll reserve full judgement until I start it up in sub freezing weather ( shouldn't be long ) but overall this has been the best interaction I've had with my dealership, and that includes the initial purchase. 
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Dr.Shifty
Thanks for your input, Hunter. US owners seem to be well cared for on this recall.

Still waiting for an Australian Scout owner to chime in on the question.
Cheers, Kim.

From Woodrising (no, nobody else has heard of it either)
Rides a Springfield Dark Horse
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V-Twin
Hunter... what you need is this!!! 😆

snowmobile.jpg   
😂 Huh hahaha!!!!  

Glad to hear you had your starter motor replaced.  I wonder if this recall will affect Aussie Scouts?  The letter states that all Scouts built until 20 April 2017 may be impacted by faulty starter motors.
Let's be kind to one another.
Melbourne, Victoria
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Hunter
Surely can't hurt for any curious party to give your local dealer a ring, see if they know anything about it. Worst they can say is they don't know anything about it. My dealer referred to it as an 'advisory' and not a 'recall'. I was getting the impression that they're not telling anyone who doesn't ask.
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hallzee
I'll give the indian shop a call today and ask if they know anything
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hallzee
So i rang the sydney shop yesterday and the guy on the phone said he hadnt heard anything "but the boss isnt in today, i'll have to ask him tomorrow and call you back" so far i havent heard from them so i'll give them another buzz tomorrow
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crash
If I am understanding this document correctly it's not a recall. 
It clearly states that the only time that this work is to be done is when a scout owner come in and questions the starter motor otherwise nothing will be done.
how that translates on the shop floor remains to be seen.
Ulysses #30673
IMRG #AU100394
Current: RoadMaster (ebony and ivory)
Highett Victoria Australia
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Dr.Shifty
Yes, it's not a general recall, it's a customer request thing.

I asked the Newcastle service manager yesterday. He said other places might like to drag their feet with it but he's had to replace several Scout starters and if anyone comes in and asks he replaces it without question.
Cheers, Kim.

From Woodrising (no, nobody else has heard of it either)
Rides a Springfield Dark Horse
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Baz64
Dr Shifty and Crash are correct. I rang Billy at Brisbane dealership and he told me that it is only pre April 17 but it’s not a recall. If the starter is faulty, you can bring it in, they’ll check it out and replace free of charge if necessary. 
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damienpearse

My bike is at the Melbourne dealership getting the clutch fixed, and they decided to replace the starter as well.

It has been taking 2-3 goes to start, so they may have seen that on the data logger.

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Dr.Shifty

My bike is at the Melbourne dealership getting the clutch fixed, and they decided to replace the starter as well.

It has been taking 2-3 goes to start, so they may have seen that on the data logger.



If the Scout keeps the same data as the TS111 bikes, the data logger doesn't record how many failed start attempts, just how many engine starts.

There is a section that lists:

Engine Run Time
Engine Overheats
Vehicle Rollovers
Number of Engine Starts
Number of Clutch Events
Number of Brake Events

They might have noticed it not being happy to start in the workshop and decided to replace it.
Cheers, Kim.

From Woodrising (no, nobody else has heard of it either)
Rides a Springfield Dark Horse
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damienpearse

Dr.Shifty wrote:


If the Scout keeps the same data as the TS111 bikes, the data logger doesn't record how many failed start attempts, just how many engine starts.

There is a section that lists:

Engine Run Time
Engine Overheats
Vehicle Rollovers
Number of Engine Starts
Number of Clutch Events
Number of Brake Events

They might have noticed it not being happy to start in the workshop and decided to replace it.

Thanks, that's cool.

Someone else took the bike down for me, so I don't know what went on.

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Dr.Shifty
When the dealer puts on the bike on their computer, their Digital Wrench software reads the ECU and produces a report. My service guy was happy to give me a copy. 13 pages of stuff. It's worth asking for a copy at your next service.
Cheers, Kim.

From Woodrising (no, nobody else has heard of it either)
Rides a Springfield Dark Horse
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DavidLG
Hi fellow riders,                                                                 My 2017 scout with 1800 K  is taking longer to start , issue appeared late last year, taking up to 3 start cycles before firing. To cut long story short, Indian in Ashfield have agreed to change out the starter motor under warranty . Good news for me as I had approved the repairs to be done with a trusted bike mechanic that I use. New starter motor 800d  plus labour. Credit to my mechanic he contacted indain  dealer and arranged the work to be done at no cost to me. Got to love an honest bike mechanic.                                                       Cheers, DavidLG
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JuanPoop
DavidLG wrote:
Hi fellow riders,                                                                 My 2017 scout with 1800 K  is taking longer to start , issue appeared late last year, taking up to 3 start cycles before firing. To cut long story short, Indian in Ashfield have agreed to change out the starter motor under warranty . Good news for me as I had approved the repairs to be done with a trusted bike mechanic that I use. New starter motor 800d  plus labour. Credit to my mechanic he contacted indain  dealer and arranged the work to be done at no cost to me. Got to love an honest bike mechanic.                                                       Cheers, DavidLG


Great result, well done. 

Your mechanic is definitely a keeper!!

aka - John
2017 Springfield - grey / burgundy
Northern Beaches - Sydney
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